Product Warranty

Alpha Sapien LLC stands behind our carefully selected product lines. Please let us know immediately if your order has any quality issues. We will do everything we can to replace or refund your order.

Warranty Request Process:

For a warranty request or inquiry, please email us at [email protected] with your order number, quality issue and any other relevant information.

30-DAY MONEY-BACK GUARANTEE

USA Grow Shop has a 30 Day Money back guarantee. To receive a full refund, the customer must provide pictures of the damage within 48 hours of delivery and return the product in its original packaging within 30 days. After the return is approved, we will send the customer a printable shipping label via email. The customer will be responsible for getting the package to the shipping courier of our choice.

If the reason for the return is not the fault of Alpha Sapien LLC or there is no quality issues with the order, the customer must pay shipping both ways.